Dr Mead listened intently to my problem, understood my symptoms and asked appropriate questions. During the initial consultation, I felt extremely confident in his expertise with the problem I presented with. He explained his proposals for investigating the issue in a language I clearly understood. The day of my Gastroscopy he informed me fully of what to expect during the procedure and what he intended to do. As anxious as I was, he made feel at total ease with his approach to the procedure at hand. I feel very grateful that I have had the opportunity to be treated with such experienced consultant at a great facility.